Privacy Policy

Last Updated: 2026-08-19

Quick Summary

  • What we collect: Identity, contact, payment, and technical device data.
  • Why we collect: To manage accounts, process payments, and prevent fraud.
  • Who sees it: Only internal staff and trusted service providers.
  • Retention: Kept for the account lifespan plus legal requirements.
  • Control: You can request access or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy outlines how kudajitu handles personal data for users within Malaysia. It applies to all information collected through our website and official platforms. Please note that this policy does not extend to third-party websites, external links, or services that you may visit after leaving our platform; we encourage you to review the privacy policies of those external entities independently.

2. Personal Information We Collect

Account & Identity Data

Information provided during registration, such as username, password, and contact details, used to establish and maintain your unique account.

Verification Documents

Documents required to verify your identity and age to ensure compliance with gaming regulations and prevent underage gambling.

Payment Data

Details necessary to process deposits and withdrawals, ensuring funds are transferred securely to and from your designated accounts.

Gaming & Transaction Activity

Logs of games played, betting history, and financial transactions used to monitor account health and provide personalized support.

Technical & Device Data

IP addresses, browser types, and device identifiers collected automatically to optimize performance and secure the platform against attacks.

Support Communications

Records of interactions with our customer service team used to resolve queries and improve our service quality.

3. How We Collect Data

We gather information through three primary channels:

  1. Directly from You: Data you enter during registration, KYC verification, or when contacting support.
  2. Automatically: Technical data collected via cookies and server logs while you navigate our site.
  3. Partner Providers: Data received from our partner payment processors or identity verification services.

4. Why We Use Data

Your data is processed for the following essential purposes:

  • Account Management: Creating and managing your user profile and security settings.
  • Financial Transactions: Processing deposits and withdrawals of MYR efficiently.
  • Compliance: Verifying age and identity to meet legal standards for gambling operators.
  • Security: Detecting and preventing fraud, multi-accounting, and unauthorized access.
  • Service Optimization: Personalizing your experience and maintaining site stability.
  • Legal Obligations: Fulfilling requests from regulatory bodies in Malaysia.
  • Marketing: Sending promotional offers only where you have explicitly provided consent.

5. When We Share Data

We do not sell your personal data. We only share information with the following parties:

  • Service Providers: Third-party payment processors, verification services, and technical infrastructure providers essential for site operation.
  • Legal Authorities: When required by law or to protect the rights and safety of our users and the platform.

6. How We Protect Data

We implement robust security measures to safeguard your information:

  • Encryption: Use of industry-standard encryption for data in transit.
  • Access Control: Strict internal policies limiting data access to authorized personnel only.
  • Isolation: Payment data is processed through isolated, secure channels.
  • Monitoring: Continuous monitoring of systems to detect and respond to potential security threats.

7. Cookies and Tracking

We use cookies to enhance your browsing experience and secure your session. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

You have the following rights regarding your personal data:

  • Access & Correction: Request a copy of your data or correct inaccuracies.
  • Deletion & Portability: Request the removal of your data or its transfer to another service.
  • Objection & Withdrawal: Object to specific processing activities or withdraw marketing consent.

To exercise these rights, please contact our support team via the channels available on this site. Note that even after account closure, we must retain certain data to comply with gambling laws and anti-money laundering regulations.

9. How Long We Retain Data

We retain your personal information for the duration of your active account. Following account closure, data is kept only for the period required by applicable law in Malaysia to ensure regulatory compliance and legal defense.

10. Age Limits

Access to our platform is strictly limited to individuals aged 18 years and older. If we discover that an account belongs to a minor, that account will be closed immediately. Parents or guardians who suspect a minor is using our services should report this via our support channels.

11. Cross-Border Transfers

Some of our technical and payment providers operate outside of Malaysia. By using our services, you acknowledge that your data may be transferred to these jurisdictions, where we apply appropriate safeguards to ensure your information remains protected.

12. Changes to This Policy

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates are published directly on this page. We recommend checking the "Last Updated" date at the top of this page to ensure you have the most current version.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us through our official Support Page.